FAQs
Do you have any questions?
What is the turnaround time for orders?
Ordering is open at the beginning of each month, approximately the 1st. - 10th. Then we get busy creating your custom items over the next two weeks and ship out the last week of the month!
Where do you ship and how?
We ship within Canada and the US using Canada Post expedtited parcel.
Do you offer local pickup?
Yes! We offer local pickup at our rural location 3kms North of Turner Valley. A pin to the location will be included in your Order Completion email.
Returns
Unfortunately due to the custom nature of this product we cannot accept returns or exchanges. We appreciate your understanding.
If an item arrives damaged please contact us.
If an item arrives damaged please contact us.
Get In Touch
Didn't see your question in the FAQs above? No problem. We will do our best to get back to you asap!